Vast Market Privacy Policy

 

Security

Vast Market values your privacy as we value our own. Using current standard SSL encryption, rest assured that your personal and billing information is kept safe and sound. Although seen as an inconvenience by some frequent shoppers, our checkout system requires credit and billing information be entered for every unique purchase placed through our Vast Market websites. This ensures no credit card numbers or billing information is stored on our secure servers as an added precaution for safe and secure online shopping.

After placing items in your shopping cart, our website transfers to a secure website, as seen in the URL change from http:// to https:// at the time you click “Proceed to Checkout.” The icons vary from one web browser to the next, but many web browsers add a closed padlock or key icon to the lower website window or to the URL box as a symbol that you are currently on a secure website. These indicators of our security measures will not be seen until you “Proceed to Checkout” and are meant to assure customers that we take the utmost precaution when it comes to all of our privacy.

Customers should note that certain internal company security policies might restrict access to secure web browser connections, which may affect the ability to make purchases through our websites from within the company firewall. Older web browser versions might also interfere with secure checkout processes. Current versions of Microsoft Internet Explorer (IE), Netscape, and America Online (AOL) automatically encrypt all information submitted when placing online orders. Mozilla Firefox and Google Chrome offer secure Google Search and options for Add-On features to enhance automatic encryption, and the Opera Web Browser offers automatic 256-bit encryption, which is the highest encryption available for web browsers.

Privacy

Our Promise to You

Vast Market is dedicated to providing a safe and secure online shopping experience to our valued new and repeat customers. Information collected through the online customer account you make and your purchase processes allows our team to efficiently organize and ship your orders, as well as gather important customer satisfaction data to help us keep improving for consistent high-quality service and exceptional shopping experiences.

Our Promise to Your Children

In accordable with the Children’s Online Privacy Protection Act of 1998, the Vast Market websites are not intended for use by individuals deemed children; by law under the age of 13 years old. Our websites will never knowingly collect personal information from non-adult customers including, but not limited to, name, address, phone number, or other personal data. The online ordering process requires a valid credit card (e.g. Master Card, Visa, American Express), which indicates the shopper is over the age of 18 years and thus an adult by law.

Your Permission

The decision to shop through our websites and place orders, either through the online shopping cart and checkout system or as a telephone order, is considered an informed decision and thereby considered your consent to the afore mentioned data collection. As informed above, no credit or billing information remains on our secure servers and you will be required to re-enter this billing information for each order you place. Additional information including, but not limited to, name, company name, shipping address, billing address, contact phone numbers and email addresses, is used solely for the process of fulfilling your purchase, shipping your purchased items, and improving our online shopping experience for new and repeat customers. This is information may be changed either though your individual login account or by calling us directly at 847-731-5000 (Monday – Friday 7am to 6pm CST).

Frequently Asked Privacy Questions

What information is collected and how do you use it?

The Vast Market websites only collect information deemed necessary to process your order, ship your order, and analyze shopping behavior to help us improve your customer experience. All payments and transactions are processed through a third party financial institution (i.e. a professional banking and credit firm) and your billing transaction information, including credit card or debit card numbers, are never stored within our websites or our secure servers. The ordering process gathers only that data which is necessary for identifying the customer, for your billing safety, and data used to complete the order process.

How do you ensure that my information is protected?

The Vast Market websites utilize a 256-bit SSL encryption for all data sent through the process of your secure login, including password, your credit card number and expiration date used to complete your order. We do not store your personal information on our secure servers, which are continuously connected to the internet. Using a 256-bit SSL encryption method provides our customers with standard, up to date, modern computer security at the highest available level for all websites. As always, our customer service team is available weekdays between 7am and 6pm and may be reached at 847-731-5000 to answer questions and process telephone orders for your convenience. Customer service team representatives are available Monday through Friday from 7am until 6pm CST.

Will Vast Market disclose my information to third parties?

The Vast Market websites will never share or sell your personal or business email address with any third party. Occasionally we do, however, exchange catalog mailing list information with select companies who may share their product catalog with you via mail. You are entirely within your right to refuse this mailing list sharing and may remove your name and mail address from the list we exchange with our select few, known, friendly, contemporaries. Simply use our Contact Us form and let us know you wish to be removed from that particular mailing list.

Am I able to update or change my account information?

You may change or update your account information at any time through our VastMarket.com websites by logging in using the email address and password you set up at the time of your purchase or at a previous time for the purpose of placing orders. You may also call our experienced customer service team Monday through Friday from 7am until 6pm for assistance.